ce77's Privacy Policy
Protecting your personal information is our highest priority. Read this policy to learn in detail how ce77 collects, uses, and keeps your information safe.
ce77 ("we", "us", or "the platform") is committed to providing players in Bangladesh with a safe and reliable online gaming experience. This privacy policy describes what information we collect when you visit our website ce77.cam or use our services, how that information is used, who it may be shared with, and what steps we take to protect your information.
By using our services, you are considered to have given your consent to the collection and use of information as described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.
What Information We Collect
We collect various types of information when you register and use services on ce77. This information is used with the aim of providing you with the best possible service.
1.1 Information You Provide Directly
- Full name, date of birth, and nationality
- Email address and password
- Residential address and district
- National ID card or passport number (for identity verification)
- Payment information — bKash, Nagad, or Rocket account number
- Any messages or complaints you submit via support chat
1.2 Information Collected Automatically
- IP address and device type
- Browser type and operating system
- Time, date, and session duration of website visits
- A record of which pages you viewed and which games you played
- Transaction history — deposits, withdrawals, and betting records
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to help improve your browsing experience and maintain site functionality. You can control cookies through your browser settings, though disabling cookies may prevent some services from working properly.
Purpose of Using Information
ce77 uses your personal information for the following purposes:
2.1 Account Management and Identity Verification
Information is needed to create, manage, and keep your account secure. Completing identity verification for every user (KYC — Know Your Customer) is an integral part of our privacy policy and helps prevent fraud.
2.2 Processing Financial Transactions
Your payment information is used to process deposits of ৳200 or more and withdrawals of ৳800 or more via bKash, Nagad, and Rocket.
2.3 Service Improvement
By analyzing your playing patterns and preferences, we can show you more relevant games and offers.
2.4 Security and Fraud Prevention
Information is analyzed to detect suspicious activity, prevent multiple accounts, and stop unlawful activity.
2.5 Compliance with Legal Obligations
It may be necessary to provide information to regulatory authorities under applicable laws and regulations. In such cases we will only supply the information legally required.
2.6 Customer Service
Our 24/7 Bengali live chat support team uses your account information to resolve your questions, complaints, or issues.
Sharing and Disclosure of Information
ce77 never sells or rents your personal information. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
The minimum necessary information may be shared with trusted third parties who provide payment processing, technical support, and fraud prevention services. These partners are obligated to comply with our privacy standards.
3.2 Legal Authorities
Information may be disclosed to authorities due to court orders, legal investigations, or regulatory requirements. In such cases we will make every effort to notify you to the extent possible.
3.3 Business Changes
If any change occurs in ce77's ownership, merger, or acquisition, your information may be transferred to the new authority. In that case we will notify you in advance.
Data Security Measures
ce77 applies industry-standard security measures to keep your personal information safe.
4.1 Technical Security
- 256-bit SSL encryption — all data transfers are completed over secure protocols
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Password encryption — our staff cannot see your password either
- Two-Factor Authentication support
4.2 Administrative Security
- Only authorized staff may access personal information
- Staff training on privacy and data protection
- Detailed access logs are maintained
However, no digital system is completely secure. If you believe the security of your account has been compromised, contact our support team immediately.
Data Retention Period
ce77 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active account data: for the entire period the account remains active
- Transaction records: at least five years from the date of the last transaction
- Identity verification documents: at least five years after account closure
- Support chat records: up to three years
- Betting history and gaming logs: up to five years
Some information may be retained for a longer period due to legal obligations. Once the period expires, information is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal information:
6.1 Right of Access
You may request at any time to know what information we hold about you. We will provide you with a complete report within 30 business days.
6.2 Right to Rectification
If there is any inaccuracy or incompleteness in your stored information, contact us to have it corrected. Once verification is complete, we will update the information as quickly as possible.
6.3 Right to Erasure
You may request that your account be deleted. However, due to legal obligations, we may be required to retain certain information for a specified period.
6.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will respect your preferences.
6.5 Right to Data Portability
You may request your personal information in a structured, commonly used format.
Privacy of Minors
ce77 strictly does not provide services to individuals under the age of 21. We do not knowingly collect any information from minors. If we are informed that a minor has created an account, we will immediately close that account and delete the related information.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Third-Party Links and Services
Our platform includes games from third-party game providers such as Pragmatic Play, JILI, PG Soft, and Spribe. These providers have their own privacy policies and may collect certain technical information when you play their games.
We are not responsible for the privacy practices of these third parties and recommend reviewing their respective policies.
Policy Changes and Updates
ce77 may change or update this privacy policy from time to time. If any significant change occurs, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a clear notice on the website homepage
- Requesting your consent to the updated policy at login
If you continue using the service after a change, this will be considered proof of your consent to the new policy. You can identify the current version by checking the "Last Updated" date at the top of the policy.
Contact Us About Privacy
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our team is available 24/7 to assist in Bengali.
Live Chat
Get direct assistance in Bengali 24/7 — use live chat for the fastest resolution.
Write to [email protected] for detailed privacy-related requests.
Related Policies and Information
Visit the links below to learn about ce77's complete policies.